Welcome to Episode 6 of Stay Glassy! Your behind-the-scenes guide to windows, doors, and all the confusing stuff no one explains (until now).
In this episode, Maria and Duncan tackle one of the biggest mysteries in home improvement: what’s the difference between a manufacturer and a dealer? And more importantly—why does it matter to YOU?
Ever wondered:
✅ Who actually backs your warranty—the dealer or the manufacturer?
✅ Why some dealers push products that change month to month?
✅ What happens if your dealer disappears after you’ve bought your windows?
We’ve got answers (and a few red flags you’ll definitely want to avoid).
Plus, stick around for our myth-busting moment where Duncan reveals the safest way to buy windows and doors without getting stuck with the wrong product—or a disconnected 1-800 number.
