When deciding to replace windows and doors in your home, you may be focused on selecting the right style or material for your specific needs. However, it is important to also consider what type of warranties are available to you, both for the product itself and the installation.
Here, we will discuss why having a product warranty and an installation warranty on your new windows and doors is so important.
A product warranty typically covers any defects in the material or workmanship of a product, usually for a designated period of time. In most cases, you will be given the option to extend this warranty and add additional coverage at an additional cost. When selecting your product warranty, read the fine print and find out what is covered, for how long, and at what cost.
An installation warranty is a guarantee from the installation company that the product was installed correctly and with quality materials. This warranty typically covers any damage resulting from the improper or incomplete installation of windows and/or doors. It is also important to review the warranty agreement carefully, as there are typically exclusions and limitations.
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Why Both Warranties Are Necessary: Having both a product warranty and an installation warranty on your replacement windows and doors can provide peace of mind that you have the coverage you need in case of a problem. A product warranty helps to protect you from any manufacturing defects, while an installation warranty helps to ensure that your windows and doors are installed correctly.
It is important to remember that warranties can vary greatly between companies, so make sure you understand what is covered before selecting a product or service provider. By doing the research ahead of time, you can be confident in your purchase and enjoy the benefits of your new windows or doors for years to come.
Why is a warranty so important when selecting a replacement window or door company?
Just like anything you buy, things don't last forever. There is potential for problems.
You want to make sure that whatever company you choose, whether it's a manufacturer or an installation company, covers the lifetime of your product, and your expected usage lifetime.
For example, if a dual pane unit fogs up, you want to make sure there's a company standing behind it. It's going to cover that parts and labor because not everybody does.
And manufacturers only cover the parts and read the fine print.
You want to ask this question: is it a lifetime warranty that lasts for five years or is it a lifetime warranty that lasts for a lifetime?
How does a company's longevity affect installation warranties?
The challenge with some newer, small companies there is the question of their longevity. So many were there yesterday but gone today.
If that's the company you bought windows from and you've got a problem. That's not a good scenario.
You want a substantial company that's going to stand behind it and is financially sound and is going to be there for you five, ten, 15 years down the road.
What should people look out for when considering a warranty?
There are two aspects to warranty. You've got the manufacturing side, the product, and then you have the installation, the labor side on a warranty from a manufacturer.
You need to make sure that you know what their warranty covers. Some cover labor, but a lot don't.
That's very important because getting a free piece of glass and having no one to install it, that's not going to be nice for you on the installation side.
Typically, most companies, only give you what the state tells them they have to.
So it's a limited length of time. What you really need is a company that gives you a lifetime warranty for as long as you own your home during your installation process.
What's the biggest misconception about warranties?
The biggest problem with warranties is people don't read the fine print. So, again, you've got two sides to buying windows and doors.
You've got the product warranty and you have the installation warranty, and they come from different companies.
Make sure you ask the right questions to find out whether a lifetime warranty is a lifetime warranty or it's a limited lifetime warranty that expires in a year or five years.
Same with the labor.
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